Legal notice

Company Information and Sales Policy

Seller: BISO Co., Ltd.
Representative: Yukio Sato
Address: 4-22-14 Kokubo, Kofu City, Yamanashi Prefecture, 400-0043, Japan
Phone Number: +81-55-237-4800
Email Address: info@biso-craft.jp

Sales Price

Please refer to the product page for prices.

Additional Fees

• Domestic Shipping (within Japan): Flat rate of ¥660 (tax included).
• International Shipping: ¥3,000 (tax included) for select overseas destinations.

Payment Methods and Timing

We accept the following payment methods:

• Credit Cards (VISA, MasterCard, AMEX)
• PayPal

Payment is confirmed upon shipment of the product.

Product Delivery Timing

• For items in stock: Shipped within 2–4 business days from the order date.
• For custom-made or special-order items: Usually shipped within 14–20 business days.

Delivery Method

Products will be delivered via our designated shipping carrier.

Returns, Defective Products, and Cancellations

Returns Due to Customer Convenience:
Returns for customer convenience are not accepted due to the nature of the products. Please review our return policy for details.

Return Period:
For defective or damaged products, please contact us within one week of receiving the item.